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In most cases a full and comprehensive warranty and refund policy is offered by all Canadian eCigarettes supplier, however in the case that a suppliers warranty is not offered on a certain product it is likely that there will be be a manufacturers warranty in place. Most products come with a 30 - 60 day warranty either from the supplier manufacturer or both.

Warranties apply only to the original consumers who have purchased their electronic cigarette in Canada from one our recommended distributors, They warrant that your ecig or related product product will be free from defects in material and workmanship.  This warranty will be void for any of the following reasons:

  • Modification, alteration, repair or service of the product by any one other than a representative of the Canadian company from which you purchased your ecig


  • Physical abuse to, or misuse of the product or operation thereof in a manner inconsistent with the use indicated in the manufacturers instruction manual or for using your ecigarette or related product for any other reason than which it was originally intended to be used

Remedying this Warranty will involve either the repair or replacement of the affected product at the discretion of the manufacturer or distributor that you purchased from

Warranty